license number (337):
History of the Office:
Our office has been established since 1429 H, and we have been able, thanks to God, to build a good reputation in a short time at a local level in the field of money collection services and provide legal advice. We have also been a member of ACA since 2009, as we became the first office in Saudi Arabia to get this membership, and we are distinguished by providing the best services and consultations in the field of collection of funds.
1- Legal consultations and claims:
We have consultants who have extensive legal experience to collect the rights of our clients through the legal authorities.
2 – Collection through contacting the debtor:
A department specialized in collection of debts through the Call Center, equipped with all available means and distinguished cadres, including women cadres distinguished by accuracy and professionalism, through a program designed specifically for our office to follow up the collection of debts.
Our commitments and principles:
– Compliance with local and international laws and regulations.
– Commitment to confidentiality and protect the rights of customers.
– Adhering to strict work standards and policies aimed at achieving a result while retaining the rights of both parties.
– Understand the problems of debtors and provide advice and guidance for them to best settlement solutions without compromising or waiving the rights of our customers.
Our policy and objectives:
- Getting advice, according to our legal experience, is in fact a remedy for personal problems, so our office aims to initiate early counseling and legal advice which is successful by god willing.
- In the event of any dispute, we are fully prepared to represent our clients in cases, legal disputes and related proceedings whether in court or outside.
- Our office emphasizes the completion of the requirements of our legal clients with the utmost speed and accuracy, by God willing, with excellence and try to protect our customers from the potential risks.
- Providing various services in the collection of funds belonging to banks, companies, insurance companies and real estate complexes institutions or individuals in all fields and follow the means of follow-up and friendly negotiation.
- Remove the financial and technical burdens and high cost of the collection process from our customers and negotiate with debtors on behalf of companies or institutions or individual creditors.
- Provide all services and legal advice in collection services, whether locally or internationally.
Fees policy: –
The most important feature of our office is the non-payment of any fees by our clients and customers, as in developed countries, the fees and collection fees are collected by the debtor or the opponent himself.
Our Excellence: –
- Providing a program designed specifically for our office in cooperation with a technology company to follow up the collection of debts, and facilitates the program to communicate with the debtor and give detailed reports on the situation of the debtor.
- The existence of a cadre of women (female employees) who communicate with debtors, and are characterized by methods of convincing meaningful for their experience in this area.
- The existence of the latest voice recording system for outgoing and incoming calls so as to facilitate the management to follow the methods of communication with debtors, and can refer to the record of calls in case of any dispute.